A heat pump for your home — without the headache
Heating with oil, LPG or mains gas? A ground source heat pump cuts your running costs, slashes your carbon, and the government pays up to £9,000 towards the install. We design it, drill it and fit it — all in-house.
500+
UK homes heated
£9,000
BUS grant — oil & LPG
40–60%
Cheaper to run than oil
MCS
Certified installer
- BUS grant handled for you — deducted from your invoice, not claimed back later
- One team from first visit to annual service — no subcontractors
- Free site visit and a fixed written quote before you commit
- 20+ years drilling in Sussex · 4,000+ boreholes · family-run
Get a free quote
No obligation. We aim to respond within 1 working day.
The grant is real, it's big, and it's yours.
The BUS grant is a government payment that's deducted straight off your installation cost. No cash up front, no claiming back later.
We're MCS certified — the only accreditation that unlocks the grant — and we handle the whole application for you.
Oil & LPG homes
£9,000
If your home is currently heated by oil, LPG or direct electric, you get the higher grant amount. This was uplifted from £7,500 on 21 April 2026.
The typical Nicholls customer is an oil-heated rural home — this grant was designed for you.
Mains gas homes
£7,500
If you're on mains gas and want to decarbonise your heating, the same scheme applies — just at a slightly lower amount.
Scheme funded to March 2028 — but slots can book up.
Want the grant details in depth? Read our full BUS guide →
How a ground source heat pump works
You don't need a degree in thermodynamics to get it. Here's the short version.
The ground stays warm
A metre or so down, the ground sits at 10–12°C all year round — even in a hard frost. That's useful heat, just waiting to be collected.
We drill a borehole
We drop sealed loops of pipe down boreholes in your garden. A fluid circulates through them, absorbing the ground's warmth, and carries it back into your plant room.
The pump does the rest
The heat pump concentrates that warmth to the temperature your radiators and hot water need. 1 unit of electricity in → ~4 units of heat out. That's why it's cheaper to run than anything else.
Want the technical version? The three system types differ in how they collect ground heat — here's the detail on each:
What you'll actually pay to heat your home
Indicative annual heating costs for a typical 3-bedroom rural home using around 18,000 kWh of heat per year (roughly 2,500 litres of oil equivalent). Your actual costs depend on home size, insulation and tariff — a written quote gives you your specific numbers.
| How you heat now | Your annual cost |
|---|---|
| Oil | £2,100–2,800 |
| LPG | £2,300–3,100 |
| Mains gas | £1,200–1,700 |
| Direct electric | £3,500–5,000 |
| Ground source heat pumpYOUR FUTURE | £800–1,100 |
Figures indicative, based on published UK price caps April 2026 and typical COP 3.8 for a well-designed GSHP. Your actual costs vary by home size, insulation, and tariff.
Which heat pump is right for your home?
Most homeowners we talk to are choosing between a ground source and an air source heat pump. The honest answer: it depends on your home and how long you plan to live in it.
| Ground source (GSHP) | Air source (ASHP) | |
|---|---|---|
| Typical install cost | £25,000–£45,000 | £10,000–£18,000 |
| After BUS grant | £16,000–£36,000 | £2,500–£10,500 |
| Efficiency in winter | Stable — ground stays 10–12°C | Drops when air is cold |
| Typical running cost (3-bed) | £800–1,100/yr | £1,000–1,400/yr |
| Lifespan | 20–25yr pump · 50+yr loops | 15–20yr unit |
| Outside noise | Silent — no outdoor unit | 40–55dB fan unit outside |
| Garden space needed | 5ft access for drilling rig | 1m × 1m outside wall space |
| Carbon savings vs gas | ~75% | ~65% |
Ground source wins if...
- →You're off the gas grid (oil, LPG, electric heating)
- →You're in your forever home and care about running costs
- →You have even modest garden access for drilling
- →Silence and no outdoor unit matter to you
Air source wins if...
- →You need the lowest up-front cost, full stop
- →You have no outdoor space for drilling at all
- →It's a holiday cottage or flat with modest heating demand
- →You may not stay in the property long-term
We'll tell you honestly if air source is the better fit for your situation — we don't just want to sell you the bigger job.
Is your home suitable?
A quick gut-check. If most of the green ticks apply to you, you're probably a good candidate. If any red crosses describe you, we'll talk it through before quoting.
You have any outdoor space — a garden, paddock, drive or courtyard (our rigs reach through 5ft gaps)
You currently heat with oil, LPG, gas, or direct electric (all qualify for BUS)
You plan to stay in your home for 5+ years (payback is strongest over the long term)
You have reasonable insulation — or you're open to some upgrades
Your radiators are correctly sized, or you're willing to swap a few for larger ones
You're looking for the cheapest possible up-front install (air source heat pumps are cheaper)
You're planning to sell within 2 years (you likely won't recoup the investment)
What happens after you get in touch
We know how this can feel — it's a big decision. Here's exactly what to expect, with no hard sell at any step.
01
Free site visit
We come out, look at the property, geology and heating system. Typically within 2 weeks of your enquiry.
02
Written quote
A fixed-price written estimate with BUS grant deducted. No obligation, no pressure.
03
Design & BUS application
Our in-house engineers design your system. We file the BUS application and handle MCS paperwork.
04
Drilling & installation
Boreholes drilled in 2–4 days. Plant room and radiator work follows. Start-to-finish 8–14 weeks.
05
Commissioning & warranty
System handed over with full warranty, heating curves tuned, and a welcome pack. Annual service optional but recommended.
Why homeowners choose Nicholls
Most heat pump companies are resellers — they subcontract the drilling to someone else and fit the pump. We started as drillers 20+ years ago and added heat pumps on top. When you work with us, one team is accountable for the whole system.
Family-run, Sussex-based since 2005
We're still here in 10 years to service your system.
We own our drilling rigs
No waiting for a subcontractor's schedule — we control the timeline.
MCS-certified installers
The only accreditation that unlocks the BUS grant. We handle the paperwork.
In-house service team
The people who fit your system also service it. One point of contact for life.
500+
GSHP systems installed
4,000+
Boreholes drilled
20+
Years drilling
12,099t
CO₂ saved since 2008
Homeowner questions, answered
The real questions we hear from homeowners before they commit. Don't see yours? Ask us directly — we'll answer before you quote.
What is a ground source heat pump in plain English?
Will it work in my old or period home?
How much does it actually cost?
How does it compare to an air source heat pump?
Will my running costs actually go down?
Do I have to fit underfloor heating?
How long will installation take — and how disruptive is it?
Who handles the BUS grant paperwork?
What about servicing — will you still be around in 10 years?
Do you install outside the South East?
Send us the details of your home
Tell us about your property — current heating, rough size, any concerns. We'll come back within 1 working day with next steps and rough costs.
Or just pick up the phone.
Most homeowners get what they need in a 10-minute chat. We won't pressure sell — promise.
